AD “FAKOM” establishes this quality and environmental policy for the sake of securing the products and the services that it delivers to its customers, to fully meet their demands and to be in conformity with the valid legal provisions and national and international standards. AD “FAKOM” takes care of the environment and it has established all the aspects and influences on the environment, and it manages them in accordance with the requirements of the environment management system and the legal provisions.
Aiming towards the needs of the customers and the customers’ satisfaction from the executed work are the most important values according to which AD “FAKOM” measures and determines its whole successfulness. We dedicate a special commitment to preserving the biological and ecological values of the environment, enforcing preventive measures for environmental protection.
In order to achieve, maintain and strengthen those values, we permanently oblige ourselves:
To employ qualified and ambitious people that will have the possibilities and an
obligation to constantly develop and improve themselves
To supply cutting edge information and communication resources as well as other
equipment, infrastructure and friendly working environment
To nurture and develop partner relations with the suppliers
To offer the customers optimal and complete solutions
To realize solutions which completely support the requests and needs of the
Customer
Continuous execution of the activities and tasks so that the environment pollution is
prevented
Cooperation and openness with all interested parties
To apply and improve the efficacy of the quality and environment management
system based on the requirements of the international standards ISO 9001:2008
and ISO 14001:2004 and to strive for surpassing the level of those requirements
To set ambitious, measurable and achievable quality and environmental goals
Every employee of the company must be familiar with the quality and environmental policy, to understand it and accept it as a permanent principle in their own working.
The quality and environmental policy is also issued as an independent document which is signed by the company’s manager. It has a status of a managed document.